Problem Brief 📘
The problem statement was to Design a Credit Card Bill Payment experience to monitor and pay bills with possible impacts on credit scores.
Constraints 🔒
Before diving into my process, let's shed light on a few constraints and defining structures that were pre-defined.
- This feature is being built as an MVP version
- It will be included as a part of an existing fintech product
- The timeline we’re considering for shipping is roughly 4-weeks
Deliverables 📤
The pre-defined deliverables included —
- Research brief — Create a brief detailing the personas, scenarios and use cases. Identify problems that the solution you provide can solve and create low-fidelity wireframes to represent the user journeys.
- Hi-fidelity Wireframes — Create Hi-fidelity wireframes of end-to-end workflows for the personas (not more than 5–7 screens). Document your design approach and break down your design tasks.
- Create a clickable high-fidelity prototype.
My Process ✍🏼
- Conducting secondary research to drive my initial hypothesis.
- Diving into user interviewing to get a better understanding of the current space.
- Deriving features from the insights.